Dúvida sobre uso

No caso no plano básico somente 1000 pessoas podem visualizar meu formulário?

Se no plano básico (free) ultrapassar com mais de 9000 pessoas n vai prestar?

Hi Pedro,

Thanks for reaching out to Jotform support. Our Portuguese Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, if you go over the Form Views limit or any other monthly limit, you'll receive an email with details about it. The email will also let you know when your forms will be disabled. Once that happens, your forms will show a Form over quota message and won’t be available for submissions.

Also, keep in mind that the Form Views limit is the total number of times your forms can be viewed across your account. This includes views from both embedded and directly published forms. If you expect to get more than 1,000 views per month, you might want to consider upgrading your account. You can find more details on our pricing page.

You may also check our guides about Form View Limits: What Is It All About? and Understanding Your Account Usage and Limits.

Let us know if there’s anything else we can help you with.

Precisarei usar o formulário para a matrícula em uma escola do estado, você poderia fazer um plano específico para cerca de 9000 pessoas?

Hi Pedro,

To clarify, are you looking for 9,000 submissions per month or 9,000 form views? If you’re looking for a plan that supports 9,000 submissions per month, you may want to consider our Gold plan, which allows up to 10,000 monthly submissions and 1,000,000 form views. You can find all the details about the Gold plan and our other plans on our Pricing page.

Let us know if there’s anything else we can help you with.