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wmansur34Perguntado em 6 de janeiro de 2025 às 08:30
Bom dia.
Estou com problemas no campo de número no formato moeda brasileira Real. O separador de milhar é uma vírgula quando deveria ser um ponto. Solicito suporte.
Atenciosamente,
Wagner Mansur
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Cristy Jotform SupportRespondido em 6 de janeiro de 2025 às 11:41
Hi Wagner,
Thanks for reaching out to Jotform Support. Our Portuguese Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, it might take a while until they're available again.
Now, coming back to your question, if you can share the link to your form, I can check it out and see what’s going on. We have a guide on where to find your form URL that you can check out.
After we hear back from you, we’ll have a better idea of what’s going on and how to help.