Recibos de pagamentos

  • Plinio_plinio
    Perguntado em 7 de janeiro de 2025 às 12:53

    Caros


    Gostaria de solicitar os recibos dos pagamentos realizados em outubro, novembro e dezembro.

    Hoje não consigo mais ter acesso aos recibos antigos. Não aparece mais opção de cobranças no meu perfil atual.

    Se puderem mandar no nosso e-mail, agradeço.

    contato@ongzoe.org

    Grato

    Jotform Thread 22793381 Screenshot
  • Mafe_M Jotform Support
    Respondido em 7 de janeiro de 2025 às 13:38

    Hi Plinio_plinio,

    Thank you for reaching out to Jotform Support. Our Portuguese Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, it might take a while until they're available again.

    Now, coming back to your question, To view your past invoices, you can do the following:

    1. Go to the Upgrade tab, since you no longer have an active subscription.
    2. Find the Invoices section.
    3. Click on the View link on each invoice to see their details.my account upgrade invoices Screenshot 21 Screenshot 31 Screenshot 21 Screenshot 10 Screenshot 10

    Give it a try and let us know how it goes.