Por que meu espaço de upload aparece cheio enquanto não tenho nenhum upload?

Olá boa tarde, tudo bem ? esse mes de janeiro nem ultilizamos direito os formularios mas o envio está bloqueado por estar cheio, consegue me auxiliar ?

Hi Curti,

Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. I've reviewed your Jotform associated with email ID: and can confirm that your total upload limit isn't occupied at all and it is still 0MB used. I've also gone ahead and cleared your form caches. Can you go ahead and try it again and let us know how it goes? If the same thing happens again, we'll look into it more to see if we can figure out what's going on.

Give it a try and reach out again if you have any other questions.